Question 1

What types of computers do you repair?

Accepted Answer

We repair most makes and models of laptops, desktop computers and all-in-one PCs, including Dell, HP, Lenovo, ASUS, Acer, MSI, Samsung and Apple devices.

Question 2

Do you repair Apple MacBooks and iMacs?

Accepted Answer

Yes. We repair MacBook Air, MacBook Pro, iMac and Mac Mini devices including hardware faults, storage upgrades, screen replacements and battery replacements.

Question 3

What laptop and desktop faults can you repair?

Accepted Answer

We repair power faults, broken screens, charging issues, battery faults, SSD failures, hard drive failures, motherboard faults, overheating problems, liquid damage and software issues.

Question 4

Can you repair liquid damaged laptops and computers?

Accepted Answer

Yes. We provide diagnostics and repair services for liquid damaged laptops, desktop computers and Apple devices.

Question 5

Do you offer laptop screen replacements?

Accepted Answer

Yes. We replace cracked, damaged, flickering and faulty laptop screens on many makes and models.

Question 6

Can you replace laptop batteries?

Accepted Answer

Yes. We replace laptop batteries that no longer hold charge or have developed faults.

Question 7

Can you upgrade my laptop or desktop computer?

Accepted Answer

Yes. We offer SSD upgrades, RAM upgrades, operating system upgrades and internal cleaning services.

Question 8

Can you recover data from a failed computer?

Accepted Answer

In many cases we can recover data from failed storage devices or transfer data to replacement hardware.

Question 9

Will my data be safe during repair?

Accepted Answer

Protecting customer data is extremely important to us. Wherever possible repairs are carried out without accessing customer files and storage devices may be removed before repair work begins.

Question 10

What gaming consoles do you repair?

Accepted Answer

We repair PlayStation 5, PlayStation 4, Xbox Series X, Xbox Series S, Xbox One and Nintendo Switch consoles.

Question 11

What gaming console faults can you repair?

Accepted Answer

We repair HDMI port damage, power faults, no display issues, overheating problems, disc drive faults, charging issues and software problems.

Question 12

Do you offer PS5 HDMI port repairs?

Accepted Answer

Yes. PS5 HDMI port replacement is one of our most common gaming console repairs.

Question 13

Can you repair Xbox HDMI ports?

Accepted Answer

Yes. We repair HDMI port faults on Xbox Series X, Xbox Series S and Xbox One consoles.

Question 14

Do you repair gaming controllers?

Accepted Answer

Yes. We repair controller stick drift, charging faults, damaged USB ports and faulty buttons.

Question 15

Do your repairs come with a warranty?

Accepted Answer

Yes. Our repairs include a warranty covering the work carried out and any replacement parts fitted.

Question 16

How long do repairs take?

Accepted Answer

Many repairs are completed within a few working days, although turnaround times vary depending on parts availability and the nature of the fault.

Question 17

Do you repair computers for businesses?

Accepted Answer

Yes. We provide repair services for businesses, schools, charities and organisations as well as home users.

Question 18

Do you offer refurbished laptops for sale?

Accepted Answer

Yes. We supply professionally refurbished Dell laptops with genuine Windows 11 Pro and a 12 month warranty.

Question 19

Why buy a refurbished laptop?

Accepted Answer

Refurbished laptops offer excellent value for money and can cost significantly less than equivalent new models while providing reliable business-grade performance.

Question 20

Do refurbished laptops come with a warranty?

Accepted Answer

Yes. All of our refurbished laptops include a 12 month warranty.

Question 21

Are your refurbished laptops ready to use?

Accepted Answer

Yes. All laptops are supplied with Windows installed, activated, updated and ready to use straight out of the box.

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POWERCOOL

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PowerCool PC-ACU90H-S V3 90W 8-Tip Universal Laptop Charger

Powercool 120W 19.5V 6.15A Universal Laptop AC Adapter - Charger With 8 TIPS