Frequently Asked Questions
Frequently Asked Questions
Find answers to common questions about our computer repairs, laptop repairs, Apple Mac repairs, gaming console repairs and refurbished laptops.
If you cannot find the answer you need below, please get in touch with RL Supplies and our team will be happy to help.
Computer, Laptop and Mac Repairs
We repair most makes and models of laptops, desktop computers and all-in-one PCs, including Dell, HP, Lenovo, ASUS, Acer, MSI, Samsung and Apple devices.
Yes. We repair MacBook Air, MacBook Pro, iMac and Mac Mini devices including hardware faults, storage upgrades, screen replacements and battery replacements.
We repair power faults, broken screens, charging issues, battery faults, SSD failures, hard drive failures, motherboard faults, overheating problems, liquid damage and software issues.
Yes. We provide diagnostics and repair services for liquid damaged laptops, desktop computers and Apple devices.
Yes. We replace cracked, damaged, flickering and faulty laptop screens on many makes and models.
Yes. We replace laptop batteries that no longer hold charge or have developed faults.
Yes. We offer SSD upgrades, RAM upgrades, operating system upgrades and internal cleaning services.
In many cases we can recover data from failed storage devices or transfer data to replacement hardware.
Protecting customer data is extremely important to us. Wherever possible repairs are carried out without accessing customer files and storage devices may be removed before repair work begins.
Gaming Console Repairs
We repair PlayStation 5, PlayStation 4, Xbox Series X, Xbox Series S, Xbox One and Nintendo Switch consoles.
We repair HDMI port damage, power faults, no display issues, overheating problems, disc drive faults, charging issues and software problems.
Yes. PS5 HDMI port replacement is one of our most common gaming console repairs.
Yes. We repair HDMI port faults on Xbox Series X, Xbox Series S and Xbox One consoles.
Yes. We repair controller stick drift, charging faults, damaged USB ports and faulty buttons.
Warranty, Timescales and Business Repairs
Yes. Our repairs include a warranty covering the work carried out and any replacement parts fitted.
Many repairs are completed within a few working days, although turnaround times vary depending on parts availability and the nature of the fault.
Yes. We provide repair services for businesses, schools, charities and organisations as well as home users.
Refurbished Laptops
Yes. We supply professionally refurbished Dell laptops with genuine Windows 11 Pro and a 12 month warranty.
Refurbished laptops offer excellent value for money and can cost significantly less than equivalent new models while providing reliable business-grade performance.
Yes. All of our refurbished laptops include a 12 month warranty.
Yes. All laptops are supplied with Windows installed, activated, updated and ready to use straight out of the box.
Need more help?
Contact RL Supplies for advice about computer repairs, laptop repairs, refurbished laptops or gaming console repairs.
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